How we can help
This page describes support for OnluFnas: Frame Studio, a local iOS tool for preparing Square, Portrait, and Vertical JPEG crops from one source photo. For questions, bug reports, or feedback, email [email protected]. We read messages in English (US) and will respond when reasonably possible; response times are not guaranteed.
Quick orientation
- My workspace — View saved crop sets, search by name, create a new set, rename, duplicate, or delete (with confirmation).
- New crop set — Pick a photo with the system picker or open a bundled example, enter a set name (1–60 characters after trimming spaces), and select at least one format.
- Focus point — Drag the marker to set a shared anchor; linked previews update. Open a frame to adjust it individually.
- Adjust frame — Pan, zoom (1–3×), toggle the thirds grid, reset to focus, then Apply or Cancel.
- Review set — Compare true-ratio previews, edit formats, then prepare JPEG files.
- Prepared images — Preview outputs, review enlargement notices, and use Share images when you are ready to save or send files elsewhere.
Workspace options
Tap the gear icon in My workspace. Load examples adds two editable sample projects if they are not already present; tapping again does not create duplicates. The options sheet also notes that photos and crop settings are stored locally on your device—there is no account or sync feature in the app.
Common questions
Import failed. The app should keep your previous project and show an error. Check that the image is available and try again.
Replacing a photo in an existing set. The app asks for confirmation because replacing the source resets crop frames for that set.
“Enlarged” on export. The source region had fewer pixels than the target file size; the app resampled to 1080-wide outputs. Detail may look softer than a higher-resolution source.
Did my files save to Photos? The app prepares files on device. Saving to Photos or another app happens only if you complete an action in the system share menu—the app does not claim an external save until you do.
Offline use. Core editing, saving, and export work without internet. Sharing depends on the destination you choose in the share sheet.
Privacy and terms
See the Privacy Policy for how data stays on your device, and the Terms of Use for license and limitation terms.
Contact
Lucas De Oliveira · Brazil
Email: [email protected]